Fight the troubles and overcome the most common problems with LTTR/INK plugin for Adobe Illustrator
⚠️ Please always make sure you have the Creative Cloud application installed and that you are logged in to your Adobe account.
We do not promise to support older versions than the latest ones due to our limited capacity.
Common problems
1. Running the plugin on Mac with the M1 chip
2. Getting an installation error on Mac - “Extension license is damaged (Error 6xx)”
3. The plugin doesn’t work on Windows - The panels are greyed out and the tool is missing.
4. Manual installation on Windows
In any case, the above solution didn't help; please try to get help from the community or report the issue here.
